(502) 587-0228 - Principal Office is Located at 1500 Story Ave., Louisville, KY 40206 - Michael P. Sullivan, Attorney. Others in Firm May Perform Some Services. THIS IS AN ADVERTISEMENT
You are here:-Tag:Amazon

Satisfied Consumers Aren’t Necessarily Loyal Consumers

A study of consumers in the last decade found that satisfied customers aren't necessarily loyal customers. The study conducted by a global technology company that analyzes business practices for corporations revealed a considerably weak correlation between customer satisfaction and long-term loyalty. These findings contradicted the traditional approach and expectation that delivering an extraordinary customer experience

Satisfied Consumers Aren’t Necessarily Loyal Consumers 2017-05-17T20:25:04+00:00